Case Study

Mixologiq has transformed our ability to deliver fast, consistent, high-quality cocktails during our busiest service windows. With drinks produced in under 30 seconds and up to 80% fewer preparation errors, our teams can maintain exceptional service even under peak pressure. The pilot’s success ultimately led us to commit to a fleetwide rollout across all Princess Cruises vessels.

Mixologiq has allowed us to deliver faster, more consistent bar service without increasing our staffing needs. Our guests appreciate receiving high-quality cocktails in under 30 seconds, and we’ve significantly reduced beverage waste at the same time. It’s been a simple upgrade with an immediate impact on efficiency and guest satisfaction.

Mixologiq helped us maintain the premium guest experience Nirvana Hotels is known for, even during our busiest hours. With wait times dropping from 15 minutes to under 2 minutes and cocktail quality finally consistent across all bars, our guests are happier than ever. The reduction in waste and operational pressure has been a major win for both our teams and our sustainability goals.

Mixologiq has helped us deliver the world-class lounge experience our travelers expect. With cocktails served in under 30 seconds and consistent quality across all locations, our guests enjoy a premium drink without delays. The system has reduced congestion, improved service flow, and elevated the overall pre-travel experience.